VHR Rental & Supply in West Berlin, NJ Closed now

Reviews about VHR Rental & Supply

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  August 16, 2019, by Billy Pogue
  My company rented a bobcat, a stump grinder and a 6"chipper from these guys for a week to grade out a property and move cut trees. The bobcat had 4 severely used tires to start. I didn't think that would be an issue just figured it was used rental equipment.. The stump grinders teeth were about as sharp as a nickel.. and the brand new chipper with 21 hours on it shut down a few hours into using it because there was no oil in it. I think it is safe to say that they don't regularly maintain there equipment if at all. First day we got a flat tire. Ok.. not sure how we got a flat driving in the richest soil I have ever seen.. but so be it we will take the penalty for that. We paid to get a new tire. 5 minutes after driving on the "new" tire we just paid for, it goes flat again. After speaking to multiple employees I got the answer of oh well it is possible that they can mistakenly grab a bad tire from the back and put it on instead.. wow!after everything was said and done I got a call saying that we damaged all the tires and now we have to pay for them all. I tried telling the guy the whole story and how there was a series of equipment failures but he didn't care nor did he even want to hear what I had to say. I'll send you the invoice is what he kept saying. We didn't get to finish the job due to a series of equipment failures. Don't rent from these guys!!!! There are many cheaper more personable companies to rent from with better more maintained equipment. The delivery drivers were good guys though. They were understandable about everything. It didn't make sense to them either how we could get flat tires in this soil.